HomeGoogleGeneral Google Transition InformationGoogle Support - Week of June 15th

1.7. Google Support - Week of June 15th


  

Technology Department

Google Transition Support

 

Please contact the PLCS helpdesk if you need support! 

Online: http://bit.ly/PLCSHelp
Email: helpdesk@paplv.org
Phone: 402-537-6299
Technology Training Center Address: 410 South Adams Street Papillion, NE 68046

 

We will be offering two ways to get support after our transition to Google

  1. We can remotely support you via Zoom, telephone, email, etc….  Due to COVID-19, remote support is preferable.  Please consider contacting us via one of the remote options prior to making a trip in.
  2. We will have the Technology Training Center open for limited in-person support.  There will be a maximum capacity of 4 people at a time.  You will be required to wear a mask and will be social distanced.  Once inside the TTC there will be technology in place to allow you to receive live support from the technology team.  This means you will be interacting with a technology team member directly via videoconferencing.  Support stations will be cleaned between each user.


Google support hours are as follows: 

Monday June 15th

            7am-5pm – Remote support

            12pm-5pm – In-Person support @ TTC

 

Tuesday June 16th

            8am-12pm & 1pm-8pm – Remote support

            8am-12pm & 1pm-5pm – In-Person support @ TTC

 

Wednesday June 17th

            8am-12pm & 1pm-5pm – Remote support


Thursday June 18th

            8am-12pm & 1pm-8pm – Remote support

            10am-12pm  In-Person support for custodians @ LMS,LVMS,PMS,PLHS,PLSHS

 

Friday June 19th

            8am-12pm & 1pm-5pm – Remote support

            8am-12pm & 1pm-5pm – In-Person support @ TTC