HomePLCS AccountAccount SecurityEnable Multi-Factor Authentication (MFA)

1.2. Enable Multi-Factor Authentication (MFA)

Papillion La Vista Community Schools requires multi-factor authentication (MFA) for PLCS accounts.  

Multi-factor authentication enhances the security of your account by using a secondary device to verify your identity. This prevents anyone but you from accessing your account, even if they know your password.

 

This process will help you set up your account with this added layer of security.

Users who are enrolled are not prompted for MFA verification while on the PLCS district network.  They are only prompted when attempting to access their PLCS account outside of the district.

Please follow these steps to enable MFA on your account.  PLCS utilizes a Cisco product called Duo for our multi-factor service.

**IMPORTANT: If you ever receive a Duo notification that is not you attempting to login, deny the request and change your password immediately.

  1. Visit https://go.plcschools.org/mfasetup or select the "Multifactor Setup" icon in MyApps on a computer (not your phone) and sign in if necessary
  2. Select "Start Setup" on the welcome screen
  3. Select the device type you are setting up Duo on your device (selecting mobile phone is recommended)
  4. Enter and confirm your telephone number if you select the mobile phone option
  5. Select the type of phone you are setting up Duo on
  6. Download the Duo app for your phone and open it
  7. Make sure you allow Duo Mobile to send notifications on your phone when it prompts for notification permissions.
  8. The app will prompt you to connect an account for Duo or to press the plus button (+) to add an account if you already use Duo for another service.  Simply scan the QR code on the screen to link your phone's Duo app to your PLCS account.
  9. Congratulations!  Duo MFA is now setup on your account!

Logging in from outside of the PLCS network will send a push notification to your phone for you to quickly approve the login.  If you have a wearable device (watch) you can even approve it from that device without picking up your phone!

Here is an example of what a push notification looks like.  On iPhone, you can also press and hold on the notification to quickly accept or deny without unlocking your device.

For additional details, open the Duo Mobile app to see the full request:

If you are in a location without cellular or WiFi service, you can always open the Duo application and tap the arrow to expand your PLCS account on your mobile device and use the one-time passcode for your account to authenticate with.

 

**IMPORTANT: If you ever receive a Duo notification that is not you attempting to login, deny the request and change your password immediately.

For additional details on how to use the Duo Mobile app, please visit the Duo Guide https://guide.duo.com/ or submit a helpdesk request and a member of our team would be happy to assist!